LEGAL
Privacy Policy
Introduction
PRIORITYEVAC, LLC
Effective Date: June 2026
PriorityEvac, LLC and its affiliates ("PriorityEvac," "we," "our," or "us") respect your privacy and are committed to protecting the personal information entrusted to us.
This Privacy Policy describes how we collect, use, disclose, and protect personal information when you visit our website, apply for membership, become a member, communicate with us, or otherwise interact with PriorityEvac and its services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
Personal Information You Provide
- • Name
- • Email address
- • Telephone number
- • Mailing address
- • Billing address
- • Date of birth
- • Emergency contact information
- • Household member information
- • Pet information (if applicable)
- • Membership application information
- • Travel-related information necessary to provide evacuation services
Payment Information
Payment information is processed through third-party payment processors. PriorityEvac does not store complete payment card information on its servers.
Communications Information
We may retain records of communications with you, including:
- • Emails
- • Website inquiries
- • Membership applications
- • Customer service communications
- • Operational notifications
- • SMS and text message communications
Website and Device Information
When you visit our website, we may automatically collect:
- • IP address
- • Browser type
- • Device information
- • Referring website
- • Pages viewed
- • Time spent on our website
- • Cookie and analytics information
2. HOW WE USE YOUR INFORMATION
PriorityEvac may use personal information to:
- • Evaluate membership applications
- • Establish and manage memberships
- • Provide evacuation and transportation services
- • Coordinate flights and evacuations
- • Communicate operational updates and evacuation notices
- • Verify eligibility for services
- • Process payments
- • Respond to inquiries and support requests
- • Improve our services and website
- • Conduct analytics and business planning
- • Send marketing communications (subject to applicable law)
- • Comply with legal and regulatory obligations
- • Protect our legal rights and prevent fraud
3. EMERGENCY OPERATIONS AND SERVICE DELIVERY
In order to provide evacuation services, PriorityEvac may share necessary personal information with operational partners involved in service delivery, including:
- • Aircraft operators
- • Charter providers
- • Fixed-base operators (FBOs)
- • Ground transportation providers
- • Emergency response partners
- • Project Dynamo personnel and affiliated organizations
- • Medical service providers when requested by a member
Information shared
Information shared is limited to what is reasonably necessary to provide requested services.
4. HOW WE DISCLOSE INFORMATION
We do not sell personal information.
We may disclose personal information:
Service Providers
To trusted vendors and contractors who assist us in operating our business.
Operational Partners
To transportation, aviation, emergency response, logistics, and service providers involved in delivering member services.
Legal Requirements
When required by law, regulation, subpoena, court order, governmental request, aviation security requirement, or emergency response requirement.
Business Transactions
In connection with a merger, acquisition, financing, restructuring, or sale of all or substantially all of PriorityEvac's assets.
5. COOKIES AND ANALYTICS
Our website may use cookies, pixels, and similar technologies to:
- • Operate and improve website functionality
- • Measure website traffic
- • Understand user behavior
- • Improve marketing effectiveness
Browser controls
You may adjust your browser settings to limit or disable cookies; however, certain website functionality may be affected.
6. DATA SECURITY
PriorityEvac employs commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
- • Provide services
- • Maintain membership records
- • Comply with legal obligations
- • Resolve disputes
- • Enforce agreements
Retention periods
Retention periods may vary depending upon the nature of the information and applicable legal requirements.
Operational records
Because PriorityEvac provides safety-critical transportation coordination services, certain operational records may be retained for longer periods, including:
- • Activation records
- • Evacuation manifests
- • Transportation assignments
- • Communication logs
- • Flight coordination records
- • Emergency response documentation
- • Accountability records
8. YOUR PRIVACY RIGHTS
Depending on your state or country of residence, you may have rights regarding your personal information, including:
- • Access
- • Correction
- • Deletion
- • Data portability
- • Restriction of processing
- • Withdrawal of consent where applicable
Privacy requests
To submit a privacy request, contact us using the information provided below.
9. FLORIDA RESIDENT PRIVACY NOTICE
PriorityEvac is headquartered in Florida and serves members throughout the United States.
Florida residents may request information regarding the categories of personal information collected by PriorityEvac and may request correction or deletion of certain personal information, subject to applicable legal, contractual, operational, safety, aviation-security, and record-retention requirements.
PriorityEvac does not sell personal information for monetary consideration and does not disclose personal information for cross-context behavioral advertising.
PriorityEvac may take reasonable steps to verify the identity of any individual submitting a privacy request before processing such request.
10. TEXT MESSAGES, EMERGENCY COMMUNICATIONS, AND TCPA CONSENT
Because PriorityEvac provides time-sensitive evacuation and transportation services, communications by telephone, SMS/text message, email, and other electronic means are a core component of membership services.
By applying for membership, becoming a member, or providing a telephone number to PriorityEvac, you expressly consent to receive communications from PriorityEvac, its affiliates, contractors, operational partners, and authorized representatives, including:
- • Membership administration communications
- • Service-related notifications
- • Evacuation alerts
- • Activation notices
- • Flight assignment notifications
- • Ground transportation instructions
- • Emergency operational updates
- • Weather-related advisories
- • Safety and security communications
- • Customer service communications
Communication methods and consent
Such communications may be delivered using automated dialing systems, prerecorded messages, artificial voice technology, SMS messaging, email, or other communication platforms where permitted by law.
Consent to receive operational and emergency communications is a material component of PriorityEvac membership because timely communication is necessary to coordinate evacuation services.
Members may opt out of marketing communications at any time; however, members may not opt out of critical operational, activation, evacuation, safety, security, or emergency communications while maintaining active membership.
Message and data rates may apply depending upon a member's wireless carrier and service plan.
11. PROJECT DYNAMO OPERATIONAL SUPPORT
PriorityEvac may work with Project Dynamo and its affiliated personnel in connection with evacuation planning, operational coordination, logistics support, transportation management, crisis response activities, member accountability, and related emergency operations.
When necessary to provide requested services, PriorityEvac may share limited personal information with authorized Project Dynamo personnel, contractors, volunteers, or affiliated entities, including:
- • Member names
- • Household member information
- • Emergency contact information
- • Transportation and travel information
- • Location information relevant to evacuation operations
- • Manifest and accountability information
- • Other information reasonably necessary to coordinate member services
Use limitation
Project Dynamo personnel receiving such information are expected to use it solely for authorized operational purposes and in accordance with applicable confidentiality obligations.
12. AVIATION OPERATIONS, PASSENGER MANIFESTS, AND GOVERNMENT REQUIREMENTS
PriorityEvac coordinates transportation through third-party aircraft operators, charter providers, air carriers, fixed-base operators (FBOs), and other aviation service providers.
To facilitate evacuation transportation, PriorityEvac may collect and disclose personal information necessary to prepare passenger manifests, verify traveler identities, comply with aviation security requirements, and coordinate transportation services.
Information shared may include:
- • Full legal name
- • Date of birth
- • Contact information
- • Passenger manifest information
- • Household member information
- • Pet transportation information
- • Government-issued identification information when required
- • Travel itinerary information
- • Other information reasonably required by transportation providers or governmental authorities
Recipients
Such information may be disclosed to:
- • FAA-regulated aircraft operators
- • Charter carriers
- • Air carriers
- • Fixed-base operators (FBOs)
- • Airport authorities
- • Transportation Security Administration (TSA)
- • U.S. Customs and Border Protection (CBP), when applicable
- • Federal, state, and local governmental authorities
- • Other entities involved in transportation security or operational coordination
Independent practices
PriorityEvac does not control the privacy practices of independent transportation providers or governmental authorities once information is disclosed to satisfy transportation, security, regulatory, or legal requirements.
13. LOCATION INFORMATION DURING ACTIVE EVACUATION OPERATIONS
PriorityEvac's services may require the collection, use, and sharing of location-related information during an active evacuation event or operational activation.
When an evacuation is activated, PriorityEvac may collect location information directly from members or indirectly through communications, transportation providers, mobile devices, applications, or authorized operational partners for purposes including:
- • Member accountability and safety
- • Verification of evacuation eligibility and pickup location
- • Flight manifest management
- • Ground transportation coordination
- • Airport and departure logistics
- • Emergency communications
- • Reaccommodation and rerouting efforts
- • Family reunification support
- • Operational planning and execution
Sharing and operational limits
Location information may be shared with authorized operational partners involved in delivering services, including aircraft operators, transportation providers, Project Dynamo personnel, emergency response organizations, and governmental authorities when necessary to provide services or comply with legal requirements.
PriorityEvac does not continuously monitor member locations outside of active operational periods unless specifically authorized by the member or required to provide requested services.
Members acknowledge that the use of location information during active evacuation operations is a material component of PriorityEvac's ability to coordinate transportation, maintain accountability, and protect member safety.
14. CHILDREN'S PRIVACY
PriorityEvac services are intended for adults. We do not knowingly collect personal information directly from children under 13 except when a parent or legal guardian provides information necessary for household membership or evacuation services.
15. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites. PriorityEvac is not responsible for the privacy practices or content of those websites.
16. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
17. CONTACT INFORMATION
For questions regarding this Privacy Policy or privacy-related requests, please contact:
PriorityEvac, LLC
3570 Consumer Street, Suite 10
West Palm Beach, Florida 33404
Telephone: 561-593-8668
Email: legal@priorityevac.com
Website: www.priorityevac.com